Any orders for prints placed today are unlikely to arrive before Christmas.
As of Dec 10, we are offering free digital versions for all print orders which you can print out and show recipient to let them know their actual print is on the way. We know our prints make amazing gifts and this is a great way to still be able to put something under the tree (you can print the digital versions on any printer) if you weren't able to order earlier.
Shipping & Delivery
All orders generally take 5-10 days to be created, assembled and shipped. This is because each order from Guilty Paws is hand crafted by our art team and each piece goes through multiple artwork quality checks. This process takes time but it’s well worth it to ensure you receive the highest quality print of your pet's portrait.
We send a design preview once the digital art file is created and will wait for your approval before printing. Please approve as soon as possible to avoid delays in fulfilling your order. Design previews are ready in 2-3 days from ordering.
All orders are shipped with tracking codes and you will receive a tracking url via email so you may follow your shipment.
Shipping time estimates are shown below:
USA: 3-5 working days
CA, AUS, UK: 5-8 working days
Europe: 5-10 working days
Rest of world: 10-21 working days
- If your order requires a new photo please understand that this will lengthen the production time.
- We're happy to make any revisions to your artwork based on comments on the design proof. Please understand this will lengthen production time.
- If we cannot reach you and need to request a new photo or approval this will cause delays in fulfilling your order. Please ensure your email is correct during checkout and please look out for emails from us after submitting your order.
- More information about our artwork creation process and our photo guidelines may be found on our How It Works page.